Return/Return And Exchange Policy
At SastainExpensive.com, customer satisfaction is important. Read our policy below carefully before purchasing.
1. No Returns:
All sales are final and no returns are accepted under any condition.
2. Exchanges Only:
We exchange products only when the product is missing or damaged at the time of delivery.
3. Proof Required:
To ask for an exchange, you have to give us an unpacking video clearly demonstrating the condition of the product upon delivery.
Photos will not be accepted alone.
4. Validity Period:
Requests for exchange have to be made within 7 days of receipt of order.
We will not entertain requests after 7 days.
5. How to Request an Exchange:
Mail our customer support at support@sastainexpensive.com
with your order number and unpacking video.
We will verify your request and process your exchange as quickly as possible once verified.
6. Important Notes:
The products must be in the same condition they were received in.
Exchanges are at product availability.
Thanks for shopping at SastainExpensive.com. We appreciate your patience and understanding.
